Millao: Our Privacy Commitment to You
Effective Date: July 1, 2015
At Millao Inc. ("Millao"), we value your trust and respect your privacy.
Millao strives to support Business owners like you by offering a fast and easy way to manage your Business operations, while respecting your privacy expectations and protecting your Personal Information.
By "Personal Information", we mean information about an identifiable individual such asa person's name, email address, residential address, telephone number, and in some cases, more sensitive information such as but not limited to gender, demographic information, family status, social security or social insurance numbers, bank account information, and payment card information.
Millao collects, uses, and discloses Personal Information only for the purposes of providing you with our Services and for such other ancillary purposes consented to by you as a user of the Millao – Marketplace for Schedule-Based Businesses.
More specifically, Millao collects and uses (which may include Personal Information) for the following purposes:
- Millao will use your Personal Information for the purpose of tailoring services to your interests.
- To contact you for the purposes of product information, service updates, notifications relating to the Services, newsletters and tailored service messages. Millao will never sell your contact details to a third party.
- To monitor system usage, server and software performance, to improve system design, to create benchmarks and to conduct trending analyses. However, Millao will only use non-identifiable, aggregate information (e.g. number of users and transactions) for these purposes.
- To assist you with technical support issues. It is important to remember that most technical issues can be resolved without a Millao customer service representative viewing your Personal Information.
- To comply with any laws, regulation, court orders, subpoenas or other legal process or investigation and to protect ourselves and other individuals from harm.
- To assist in due diligence relating to any corporate action such as a financing, merger, amalgamation, sale or divestiture, provided that reasonable safeguards are taken to protect the confidentiality of Personal Information in our possession.
At any time and without penalty, Millao users can withdraw their consent and close their Millao account by contacting us at email@example.com
You further agree to indemnify and hold Millao, its affiliates, subsidiaries, partners, service providers, suppliers and contractors and each of their respective officers, directors, agents, and employees (collectively, the "Millao"), harmless for any loss, cost, complaint, damage, claim or liability whatsoever arising from your collection, use and disclosure of personal information relating to your employees, Service Providers, Managers/Receptionist, Front Desk Managers, agents, contractors and representatives.
Limiting CollectionMillao limits the collection of Personal Information by collecting only the information required to fulfill the identified purposes. We will collect only the minimum amount of information required to facilitate the Services. However, we provide you with the option of sharing additional information (e.g. your name or address) to enhance your use of the Services.
It is your responsibility to ensure that your Guest Collaborator complies with privacy standards that are no less stringent than our own.
When you use certain Services, you have the option to share information with other accounts you have signed up for. You may choose from time to time to connect Millao with other third party service providers in order to utilize these services in conjunction with the Millao Apps. Purposes may include saving copies of records, importing data from external sources, communications with third parties, among others. In such instances, your account and password credentials and other required information in respect of such third party service may be stored by Millao for the purpose of providing this service.
Limiting Use, Disclosure and Retention
Millao will not use or disclose Personal Information for purposes other than the identified purposes of the Services or such other purposes which we identify from time to time. We also ensure that only those employees responsible for the Services' operations have physical or technical access to Personal Information and only where such access is required to perform work authorized by their supervisors. Millao will retain user and Personal Information in secure and segregated databases. If you choose to withdraw from the Services, we will securely destroy your Personal Information in our possession and control within 30 days unless we are required to retain such Personal Information longer to fulfill our obligations to you or to third parties. However, we may retain non-personally identifiable information indefinitely.
When Millao data is viewed via a mobile device, some data is cached in the memory of the device. That data is deleted when the related application is closed and does not persist. If the application is put in the background without closing, the data may remain in the cache. We take no responsibility for any unauthorized viewing of this data by third parties.
To provide improved security and reliability, Millao employs a respected provider of Hosting solutions. You are welcome to make changes or corrections to Personal Information at any time. We also make every effort to ensure the accuracy of the information in our reports, displays, articles and support queries.
You are responsible for ensuring that that the information you have provided is truthful, accurate, reliable and complete.
Millao implements industry best practices appropriate to the sensitivity of your Personal Information. We use administrative, technical, and physical safeguards to protect your Personal Information against loss, theft, and unauthorized access, use, disclosure, copying, modification, disposal, or destruction in accordance with applicable legal requirements and industry best practices. For example, we implement encryption and security controls to protect against unauthorized access to Personal Information during electronic transmission, and we train our employees to follow privacy and security practices specific to the Services.
We also undertake security assessments to ensure that we maintain strong security controls. We ensure that any third party acting on our behalf in respect of your Personal Information maintains reasonable and appropriate safeguards. For example, these third parties classify customer account data as "super sensitive". This means that access to such data is strictly limited based on business need and this data cannot be transmitted without the use of approved encryption methods.
Additional information about our third parties' privacy practices is available upon request.
Millao makes clear and transparent notice of its privacy practices publicly available via our Privacy Commitment and this policy. Our notices describe the collection, use, disclosure, and protection of Personal Information and provide the contact information of our privacy contact person.
Millao will advise you at the first reasonable opportunity upon discovering or being advised of an incident where your personal information is lost, stolen, accessed, used, disclosed, copied, modified or disposed of by unauthorized persons or in an unauthorized manner.
You own your data which you input using the Millao Apps. Upon request, Millao will also provide you with a list of the entities (e.g. third party service providers) to whom Millao has disclosed your Personal Information, and the countries in which our servers are located (i.e., Canada or USA).
Additional Features Millao may offer publicly accessible blogs and community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. We take no responsibility for any information which you or your employees, agents, contractors and representatives post or publish on the Millao Apps and you agree to indemnify and hold the Millao harmless for any loss, cost, complaint, damage, claim or liability whatsoever arising from any such post or publication.
With your consent we may post your testimonial along with your name. If you want your testimonial removed please contact us at privacy@Millao.com.
Cookies and Other Tracking Technologies Third Party Tracking & Cookies.
A cookie is a small text file that is stored on a user's computer for record-keeping purposes. A session ID cookie expires when you close your browser. A persistent cookie remains on your hard drive for an extended period of time. We and some of our affiliates and third party service providers use session ID cookies on the Site. We do not link the information we store in cookies to any personally identifiable information you submit while on our Site. We use session cookies to make it possible to navigate the secure environment inside our Site.
To unsubscribe from either or both emails, please see the "Consent" section above. Notification of Privacy Statement Changes We may update this privacy statement to reflect changes to our information practices. If we make any material changes we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on our website prior to the change becoming effective.
Last updated: December 15, 2015